Tietosuojakäytäntö

Last updated: 07/11/2025

Cotton Castle is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following:

Personal information:

• Name
• Email
• Phone Number
• Shipping & Billing Address

Order information:

• Ordered products
• Payment method (payment details processed securely by gateway — not stored by us)
• Currency, purchase logs

Technical information:

• IP address
• Browser details
• Device information
• Cookies & analytics data

2. How We Use Your Information

We use your data to:
• Process & deliver orders
• Communicate order updates
• Improve customer service
• Respond to inquiries
• Analyze website experience & performance
• Prevent fraud

We do not sell your data to third parties — ever.

3. Sharing Your Information

Data may be shared only with:
• Payment processors
• Shipping/courier partners
• IT/analytics providers
• Legal authorities if required

All partners are required to keep data confidential.

4. Cookies

We use cookies to:
• Improve user experience
• Track sessions
• Analyze traffic

You may disable cookies; site features may be impacted.

5. Data Retention

Personal data is stored only as long as needed for business, accounting, or legal compliance.

6. Data Security

We use reasonable security measures to protect your data.
However, no online transmission is fully secure; you assume limited risk.

7. Third-Party Links

External sites linked from our pages have separate privacy policies. We hold no responsibility over their practices.

8. Your Rights

Depending on your jurisdiction, you may:
• Request access to stored data
• Request correction
• Request deletion
• Opt out of marketing communication

Send requests to: info@cottoncastle.fi

9. Minors

We do not knowingly collect data from individuals under 18 without guardian consent.
If accidental collection occurs, contact us for deletion.

10. Updates

This policy may be updated periodically. The latest version will always be posted here.